Notifications

Keep customers in the loop, automatically

Automated booking confirmations, 24-hour reminders, cancellation alerts, and post-service review requests. Both SMS and email, fully customizable, zero manual effort.

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Notification Timeline

Booking Confirmed

Instantly after payment

SMS

Hi Sarah! Your Full Detail is confirmed for Tue Feb 11 at 11:10 AM.

Sent

Booking confirmation with full details and receipt

Sent

24h Reminder

24 hours before appointment

SMS

Reminder: Your detailing appointment is tomorrow at 11:10 AM.

Scheduled

Appointment reminder with address and prep instructions

Scheduled

On The Way

When technician departs

SMS

Marcus is on his way! ETA: 18 minutes.

Ready

Review Request

24 hours after completion

SMS

Thanks Sarah! How was your experience? Leave a review:

Queued

Thank you email with review link and referral offer

Queued

Automated Messages

Five events, zero manual effort

Booking confirmed, 24h reminder, cancellation, rescheduled, and review request — each event triggers the right message at the right time. You set it up once and never think about it again.

Booking confirmation (instant)
24-hour reminder (automatic)
Cancellation and reschedule alerts
Post-service review request

Notification Timeline

Booking Confirmed

Instantly after payment

SMS

Hi Sarah! Your Full Detail is confirmed for Tue Feb 11 at 11:10 AM.

Sent

Booking confirmation with full details and receipt

Sent

24h Reminder

24 hours before appointment

SMS

Reminder: Your detailing appointment is tomorrow at 11:10 AM.

Scheduled

Appointment reminder with address and prep instructions

Scheduled

On The Way

When technician departs

SMS

Marcus is on his way! ETA: 18 minutes.

Ready

Review Request

24 hours after completion

SMS

Thanks Sarah! How was your experience? Leave a review:

Queued

Thank you email with review link and referral offer

Queued

Templates

Your voice, your branding

Edit message templates with dynamic variables like {customer_name}, {service}, {date}, and {time}. Preview how messages look before enabling them. Character count tracking for SMS to keep costs predictable.

Edit Template

SMS · Booking Confirmed

Insert:{customer_name}{service}{date}{time}{deposit}

Hi {customer_name}! Your {service} is confirmed for {date} at {time}. A deposit of {deposit} has been charged. See you soon!

142 / 160 characters1 SMS segment

Preview

Hi Sarah! Your Full Detail is confirmed for Tue Feb 11 at 11:10 AM. A deposit of $22.00 has been charged. See you soon!

Channels

Reach customers wherever they are

SMS via Twilio for immediate impact — 98% open rate. Email via Resend for detailed confirmations with receipts and instructions. Toggle each channel per event type to match your communication style.

Notification Channels

Event	SMS	Email
Booking Confirmed
24h Reminder
Cancellation
Rescheduled
Review Request

Ready to automate customer communication?

Set up notifications once and never miss a customer touchpoint again. Start your free trial.

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14-day free trial · No credit card required · Cancel anytime